Returns + Exchanges

At FARET, we want you to enjoy every piece you purchase. If something isn’t the right fit, we’re here to help.

Eligibility

You can request a return or exchange within 7 days of receiving your order if:

• The item is unused, unworn, and in its original condition
• All tags, labels, and packaging are still intact
• The item is part of our current product line:
  Shirts, Shoes, Office Pants, Blazers, and T-Shirts

Non-Returnable Items

For hygiene and quality reasons, the following cannot be returned or exchanged:

• Worn or damaged items
• Items without original tags
• Items showing signs of use, perfume, makeup, or wear
• Discounted or final sale items

Exchanges

If you need a different size or colour, you can request an exchange.
Exchanges are subject to availability.

Returns & Refunds

Approved returns will receive:

• A Replacement Item

(Refunds to bank accounts are not offered at this time.)

How to Start a Return

To initiate a return or exchange:

1. Email us at info@faretonline.com

2. Include your order number, item(s), and the reason for return

3. Our team will guide you through the next steps

Shipping Costs

• Return shipping costs are the responsibility of the customer

• If the wrong or a defective item was sent, FARET covers the return shipping

Processing Time

Once we receive and inspect your item, please allow 2–5 working days for processing.